At Navratan Gems, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Who we are
Our website address is: www.navratangems.co
Information We Collect
We may collect the following information:
– Your name, contact number, and email address
– Shipping and billing address
– Payment details (processed securely via third-party gateways like Razorpay or Stripe)
– Browsing data through cookies and analytics tools
– Comments or product reviews you submit
Information We Collect
We use your data to:
– Process and deliver orders
– Provide customer support
– Improve website functionality and performance
– Send updates, offers, or promotional emails (you can opt out at any time)
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract that data.
Cookies
We use cookies to:
– Remember your login details and preferences
– Analyze website usage to improve user experience
You can manage or disable cookies through your browser settings.
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience.
Embedded content from other websites
Articles or product descriptions may include embedded content (e.g., videos or images). Embedded content behaves in the same way as if you visited that website directly and may collect data about you.
Who we share your data with
We do not sell your data. However, we may share it with:
– Secure payment processors
– Shipping partners
– Services used for spam detection or analytics
How long we retain your data
Comments and their metadata: indefinitely
Registered user data: until the account is deleted
Order data: retained for record-keeping and legal compliance
What rights you have over your data
You can request:
– A copy of the data we hold about you
– That we delete your personal data (except where legally required to keep it)
Where your data is sent
Visitor comments may be checked through automated spam detection services. We also work with secure third-party tools for analytics and marketing.
Security Measures
We store your personal data securely. All payment transactions are encrypted and handled by trusted third-party processors. Your information is never sold or used beyond the scope of your interaction with Navratan Gems.
If you have any questions or concerns about this privacy policy, feel free to reach out to us via our contact page or email.