At Navratan Gems, we understand that plans can change. If you need to cancel your order, please review the following guidelines:
Cancellation Before Dispatch
- Orders can be cancelled within 12 hours of placement.
- To request a cancellation, please email us at
navratangemsjaipur@gmail.com
with your order number and reason for cancellation.
Cancellation After Dispatch
- Once an order has been dispatched, it can no longer be cancelled.
- In this case, you may proceed with a return after receiving the item, in accordance with our Refund Policy.
If you have any questions or concerns regarding your order, feel free to contact us — we’re here to help.